If you are facing a sim lost or broken issue there is no need to worry, Lycamobile brings you the complete info about these types of problems. Here are the most frequently asked question related to the SIM Lost problems by the Lycamobile.
I lost my SIM card and would like to claim insurance. What should I do?
If you lost your Lycamobile SIM Card and want claim insurance no need to worry, We have complete procedure for you. You can send mail to cs@Lycamobile.co.uk with the required details such as IMEI number and Handset make/model, along with a copy of a utility bill to verify your identity. After verification has been completed, we will provide you with proof of usage which you can use for claiming your insurance.
I have lost my SIM card and would like to block it to avoid someone using it. Is this possible?
Yes this is possible you can call from your Lycamobile connection at 322, If you have no Lycamobile SIM Card or using another network call at 0207 1320322 your card will be blocked.
My SIM card is lost/ stolen. How do I prevent someone else from using it?
Please contact Customer Services on 020 7132 0322 as quickly as possible and one of our advisors will help you. So that you will avoid this problem on urjent bassis.
I’ve lost my SIM card and want all my contacts back. Is this possible?
Well this is not possible to bring back your all contacts if you lost your Lycamobile SIM Card, But there is way if you are a register customer on MY Lycamobile account. You need to login My Lycamobile account and recover all your saved previous data.
After I report my SIM card as lost, will incoming calls be blocked?
Well this is not possible to block incoming calls on your lost Lycamobile SIM Card. But if you block your SIM Card your outgoing calls will be barred as soon.
I lost my SIM card and want the same number back. Is this possible?
If you lost your Lycamobile SIM Card you can order online and also you can purchase it from Lycamobile retail partners. Once you have the new SIM card, please call Customer Services on 322 (if calling from a Lycamobile) or 0207 1320322 (if calling from any other number) with your PUK number and we will help in transferring your old number to your new SIM within 24 business hours.
If you have any query about your Lycamobile Sim lost issues here all the issues with their solution given. Just spend 2 minutes from your costly time and your all problem solved.